Professor Lee believed pharmacy majors must display interprofessional cooperative competence, possess a global sense, and be outreaching in practice. Knowing the world trend and obtaining the most updated information in the medical field, for example, on infectious disease, is of utmost importance. Given the mobilization and resistance of microbials, students must also be familiar with the international standard advised by World Health Organization (WHO), for instance, on the use of antibiotics. The need to develop a global sense is imminent because it helps students to understand medical situations in a more comprehensive way to cope with the highly multiculturally diverse patient demographics. Professor Lee stressed that pharmacy graduates must display a global sense and understanding of different cultures. One prominent example is that an aging world population means medical issues like dementia and fall prevention are faced by all countries and diverse preventive measures are devised by experts from different countries. Knowing how other metropolitan cities with buildings of packed interior space and narrow staircases take preventive measures on fall prevention, CUHK students could benefit from these international practices to help patients who encounter similar medical conditions in the local context. Except a global/international perspective, students should also develop an intercultural awareness even if the majority of graduates opt for jobs in local hospitals or clinics. According to Professor Lee, a heightened awareness on interculturality is vital because the Hong Kong population is now composed of a more diverse ethnicity, with different cultural and religious backgrounds. One example is that students who study public health must understand the importance of patient mobilization. The local patient pool consists largely of mainlanders who have a very different drinking and smoking habit and/or dietary preferences. Our graduates must be equipped with not only the necessary skill set but also be prepared with open-mindedness to respond appropriately to patients’ needs and respect the patients of different cultural backgrounds. The element of interculturality, to Professor Lee, has a ripple effect which allows her students to help patients and learn their cultural-specific needs in order to provide precise diagnosis.

1. Support from other faculty members, both teaching and non-teaching staff: 
Professor Lee stressed that to design and develop the inter-professional service learning program: CU CHAMPION (Community Health And Medication-safety Promotion Inter-school Outreach network), support from faculty members and non-teaching staff is of paramount importance. The program started with merely 9 students and gradually grew, The Nethersole School of Nursing joined in 2010; School of Medicine and Department of Social Work joined in 2013; Department of Food and Nutritional Science joined in 2018. The alignment of 5 to 6 curricula requires shared values and devotion among the teaching staff from different faculties. Teamwork and initiatives from student participants are also deciding factor to provide social services and to promote interdisciplinary collaboration.

2. Institutional support from managerial level: 
It is believed that with institutional support with resources and funding, teachers will have more space to plan and implement IoC. For example, with a sizable amount of Teaching Development and Language Enhancement Grant (TDLEG) funding, two full-time staffs were added to the team to help facilitate the growth and sustainability of the course. In addition to TDLEG, Knowledge Transfer Project Funds (KTPF) were also obtained from the university for the sustainability of the IPE initiatives. It is a joint effort between teachers and students to address issues in the community and knowledge transfer to the community, which is in line with the university’s teaching strategic goals – innovation and design.

1. Complexity of the program. 
The CU CHAMPION program involves many disciplines which also means that administrative work is a concern. With the size of around 200 students participating in the outreach activities, assessment, resources and classroom booking can be difficult in practicality.

2. Professional support and sustainability of the program. 
To expand the current program from 4 participating faculties to 8 faculties, Professor Lee believed a change of course title from a PHAR course to a General Education course could be of great help to draw more support from other faculties. She also expressed that junior staffs were more active in the idea of collaborating in participation.